Shipping: Orders are usually processed by 12 pm on working days, with a max processing time of 24-48 hours. Orders placed on weekends or holidays will be processed the next business day.
Delivery takes 1-3 business days, with longer times for rural addresses.
For Orders to Australia are delivered within 7-10 working days.
Returns: The Glow Club accepts refunds for defective or incorrect items within 14 days of receiving your package. To request a refund, email your order number and proof of purchase from theglowclubnz.com to enquiry@theglowclubnz.com.